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Sometimes an order needs to be refunded. It happens quite rarely, as the most of the daily-deal site customers are happy with their coupons and enjoy the discounted service offered. But from time to time customers claim they cannot use the coupon for some reason and ask for refund.

Of course, it is always possible to issue a refund via payment system. But what happens to the coupon?

Recently we have made it possible for site owners to refund an order in Getsocio admin section. When an order is refunded, it will destroy the coupons, void the payment transaction and also will adjust the Getsocio fee, so you don't have to pay the commission for refunded orders.

Of course, it is up to the site owner to decide should they refund each particular order. Having a payment/refund policy posted on your site is a good idea too.

We have made Getsocio built-in referral program more flexible.

Now the referral bonus can be either a fixed amount or a percentage of the first purchase. Also now it is possible to adjust the maximum time frame between click on the referral link and the purchase (by default 30 days) when the purchase is eligible for referral bonus.

Check the "Referral program" page in admin section.

Most of people tend to "follow the crowd" in various ways, and online shopping is not an exception. So when a new daily deal is posted, many potential buyers will hesitate seeing "zero bought" counter. And even replacing the dreaded zero with more encouraging "be the first to buy" is of little help. Being the first requires a significant mental effort, a courage.

A referral program is a way to increase sales of an e-commerce site by sharing a fraction of profits with users who send you more buyers.

Each registered user gets their own "referral link" to share with their friends. When someone clicks that link, the referrer ID is stored in a cookie on the referred person browser, and when they make their first purchase (and the deal is tipped), the referrer gets their bonus paid.